Places to Get Useful Advice and Information
3. Foreign Diplomatic Offices and International Organizations
1. Consultation Services
variety of consultation services are provided by foreign language speaking staff for those who are not confident in their Japanese abilities.
Volunteer interpreters are on hand when you need help regarding paperwork, procedures, or during consultations at government offices, such as local ward offices. You need to request an interpreter (free of charge) through government offices.
Inquiries and Appointments: City Diversity & Inclusion Division, Hiroshima Peace Culture Foundation // Tel: 082-242-8879
Note: Unless otherwise stated, services are only available in Japanese.
All aspects of daily life
Hiroshima City & Aki County International Resident Consultation Service
Address: 1-5 Nakajima-cho, Naka-ku International Conference Center Hiroshima
Tel: 082-241-5010 / Fax: 082-242-7452 / Email: soudan@pcf.city.hiroshima.jp
Office Hours, Languages (etc.)
Mon to Fri
9 am – 4 pm (Except for national holidays, August 6 and December 29 – January 3)
Languages available
Spanish, Chinese, Vietnamese, Portuguese, English and Filipino-speaking staff
* Filipino-speaking staff available on Fridays and the 1st and 3rd Wednesday of every month.
* Other languages available with the help of computer translation tablets.
* Consultation services with Immigration Services Agency staff available on the 2nd Friday of every month from 1:30 pm-4 pm (reservations necessary)
■ Aki Ward Office Consultation Service
Address: 3-4-36 Funakoshi-minami, Aki-ku, Community Coordination Division Aki Ward Office 2F
Office Hours, Languages (etc.)
2nd Wed (Portuguese)
3rd Thurs (Spanish)
10:15 am – 12:30 pm; 1:30 pm – 4 pm
■ Moto-machi Management Office Consultation Service
Address: 19-5 Moto-machi Naka-ku Moto-machi Management Office
Office Hours, Languages (etc.)
2nd Tues (Chinese)
10:15 am – 12:30 pm; 1:30 pm – 4 pm
Visa status / Social security / Working conditions / Legal advice / Human rights / Daily life
Hiroshima International Center Consultation Services for Foreigners
Address: 8-18 Naka-machi, Naka-ku, Hiroshima Crystal Plaza 6F
Toll-free number for consultations Tel: 0120-783-806
Office Hours, Languages (etc.)
[Consultations about daily life]
Mon to Fri 10 am – 12 pm; 1 pm – 7 pm
Sat 9:30 am – 12 pm; 1 pm – 6 pm
[Consultations about visa status, social security, working conditions, etc.]
Thurs, Sat 10 am – 12 pm; 1 pm – 4 pm
*4th Thurs 2 pm – 7 pm
Do note that the period between 12 pm to 1 pm will be open to reservations made up until the previous day (excludes 4th Thurs). (Except for national holidays, and December 28 – January 4)
Languages available
English, Chinese, Vietnamese, Korean, Tagalog, Portuguese, Indonesian, Thai, Spanish, Nepali, Russian, and Ukrainian (Interpretation services also available via telephone)
Visas / Residence status / Permanent residence / Naturalization / International marriage, etc.
Immigration Services Agency Immigration Information Center
Tel: 0570-013904 / 03-5796-7112 (VoIP, overseas)
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5:15 pm
Languages available English, Korean, Chinese, Spanish, Portuguese, Vietnamese, and others
Visa Support Center Hiroshima
Address: 8-26 Kami-hatchobori, Naka-ku Maple Hatchobori #803
Tel: 082-223-5581
Office Hours, Languages (etc.)
Mon, Tues, Wed, Fri
10 am – 5 pm
Reservations necessary
Human rights
Ministry of Justice Foreign-language Human Rights Hotline
Tel: 0570-090911
Office Hours, Languages (etc.)
Mon to Fri / 9 am – 5 pm (Except national holidays, and December 29 – January 3)
Languages available English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, and Thai
Labor conditions
Hiroshima Foreign Workers Labor Conditions Consultation Service (Hiroshima Labor Bureau Inspection Division)
Address: 6-30 Kami-hatchobori, Naka-ku Joint Government Building No. 2, 5F
Tel: 082-221-9242
Office Hours, Languages (etc.)
9 am – 12 pm; 1 pm – 4:30 pm (Except national holidays, and December 29 – January 3)
Interpretation: Spanish and Portuguese (1st, 3rd and 5th Mon, Thurs), Chinese (2nd and 4th Mon to Fri), English (2nd Mon, Wed, Fri)
Hiroshima Central Foreign Workers Labor Conditions Consultation Service (Hiroshima Central Labor Standards Inspection Office)
Address: 6-30 Kami-hatchobori, Naka-ku Joint Government Building No. 2, 1F
Tel: 082-221-2460
Office Hours, Languages (etc.)
9:30 am – 12 pm; 1 pm – 5 pm (Except national holidays, and December 29 – January 3)
Interpretation: Vietnamese (Tues)
Hello Work Hiroshima Higashi
Address: 13-7 Hikarigaoka, Higashi-ku
Tel: 082-264-8609
Office Hours, Languages (etc.)
8:30 am – 12 pm; 1 pm – 5:15 pm (Except national holidays, and December 29 – January 3)
Languages available
Spanish (Mon, Wed, and Thurs)
Portuguese (Mon to Fri)
English (Mon, Wed, and Thurs)
Interpretation: 9 am-12 pm; 1 pm-5 pm Spanish, Portuguese and English
Opinions / comments about municipal government / Problems in your daily life / Traffic accidents
Hiroshima City Citizens Consultation Center
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 1F)
Tel: 082-504-2120
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3)
General administrative paperwork and procedures
Ministry of Internal Affairs and Communications Administrative Counselling Center Kikumimi
Address: 6-30 Kami-Hatchobori, Naka-ku Joint Government Building No. 4, 13F
Tel: 0570-090110 (Nationwide)
Tel: 082-222-1100 (Hiroshima)
Email: kikumimi.japan@ soumu.go.jp (English only)
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5:15 pm (Except for national holidays and December 29 – January 3
Consultations via handheld translation devices
Accepts consultations in English via email
Domestic violence by a spouse or partner
Spousal Domestic Violence Counseling and Support Center
Tel: 082-504-2412
Office Hours, Languages (etc.)
Mon to Fri
10 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3)
Female consultation staff are on hand
Telephone Consultation Service During Holidays
Tel: 082-252-5578
Office Hours, Languages (etc.)
Sat, Sun, national holidays, and August 6
10 am – 5 pm (Except for December 29 – January 3)
Victims of violence
Hiroshima City Violence Consultation Center
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 12F)
Tel: 082-504-2710Fax: 082-504-2712
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3)
Life safety consultation staff are on hand
Support for victims of crime, etc
Hiroshima City General Consultation Service for Victims of Crime
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 12F)
Tel: 082-504-2722
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5:15 pm (Except for national holidays, August 6, and December 29 – January 3)
All aspects of medical care
Healthcare Safety Consultation Services (Hiroshima City Healthcare Safety Support Center)
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 13F)
Tel: 082-504-2051 / Fax: 082-504-2258
Office Hours, Languages (etc.)
Mon to Fri
9 am – 3 pm (Except for national holidays, August 6, and December 29 – January 3)
Emergencies
Hiroshima Region Urban Area and Bingo Region
Tel: #7119 or 082-246-2000
Office Hours, Languages (etc.)
24 hours
Emergencies (Children)
Child Emergency Telephone Consultations
Tel: #8000 or 082-505-1399
Office Hours, Languages (etc.)
Mon to Fri, 7 pm-8 am (overnight)
Sat, Sun, national holidays, December 29-January 3, 5 pm- 8 am (overnight)
Consumer problems (door-to-door sales, etc) / Loan problems
Hiroshima City Consumer Affairs Center
Address: 6-27 Moto-machi, Naka-ku AQ’A Hiroshima Center City 8F
Tel: 082-225-3300
Consumer Hotline: 188 / Fax: 082-221-6282
Office Hours, Languages (etc.)
10 am – 7 pm (Except for Tues and December 29 – January 3)
Consumer issues consultation staff are on hand
Speech translation app available in 11 languages
Mental health
Hiroshima City Mental Health and Welfare Center
Address: 11-27 Fujimi-cho, Naka-ku (Hiroshima City Public Health Center 4F)
Tel: 082-245-7731
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5 pm (Except for national holidays, August 6, December 29 – January 3)
Childbirth / Pregnancy / Parenting / Health etc.
Local ward office Public Health Departments
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5:15 pm (Except for national holidays, August 6, December 29 – January 3)
Truancy / Reclusive behavior / Studying/careers
Hiroshima City Youth Counselling Center (Youth consultation)
Tel: 082-242-2117
Office Hours, Languages (etc.)
Mon to Sat
9 am – 5 pm (Except for national holidays, August 6, December 29 – January 3)
Bullying among children / Children in crisis
Hiroshima City Youth Counselling Center (Bullying Emergency Hotline)
Tel: 082-242-2110
Office Hours, Languages (etc.)
24 hours
2. Municipal Organizations
● City Hall, Local Ward Offices and Branch Offices
● Payment Departments (Consultations about the collection of Residents Tax, etc.)
● Waterworks Bureau Service Stations
● Fire Services Bureau and Fire Stations
City Hall, Local ward offices and Branch Offices
When you phone a local ward office, they will connect you to the appropriate division.
Hiroshima City Hall (1-6-34 Kokutaiji-machi, Naka-ku)
Tel: 082-245-2111
Naka Ward Office（1-4-21 Kokutaiji-machi, Naka-ku）
Tel: 082-245-2111 / Fax: 082-541-3835
Higashi Ward Office（9-38 Higashi-kamiya-cho, Higashi-ku）
Tel: 082-245-2111 / Fax: 082-262-6986
Nukushina Branch Office（5-1-18 Nukushina, Higashi-ku）
Tel: 082-289-2000
Minami Ward Office（1-5-44 Minami-machi, Minami-ku）
Tel: 082-245-2111 / Fax: 082-252-7179
Ninoshima Branch Office（752-74 Aza Yajita, Ninoshima, Minami-ku）
Tel: 082-259-2511
Nishi Ward Office（2-2-1 Fukushima-cho, Nishi-ku）
Tel: 082-245-2111 / Fax: 082-232-9783
Asaminami Ward Office（1-33-14 Furuichi, Asaminami-ku）
Tel: 082-245-2111 / Fax: 082-877-2299
Sato Branch Office（6-29-28 Midorii, Asaminami-ku）
Tel: 082-877-1311
Gion Branch Office（2-48-7 Gion, Asaminami-ku）
Tel: 082-874-3311
Numata Branch Office（7-64-8 Tomo-higashi, Asaminami-ku located in the Numata joint government buildings）
Tel: 082-848-1111
Asakita Ward Office（4-13-13 Kabe, Asakita-ku）
Tel: 082-245-2111 / Fax: 082-815-3906
Shiraki Branch Office（2391-4 Oaza Akiyama, Shiraki-cho, Asakita-ku）
Tel: 082-828-1211
Koyo Branch Office（5-13-7 Fukawa, Asakita-ku）
Tel: 082-842-1121
Asa Branch Office（3052-1 Oaza Imuro, Asa-cho, Asakita-ku）
Tel: 082-835-1111
Aki Ward Office（3-4-36 Funakoshi-minami, Aki-ku）
Tel: 082-245-2111 / Fax: 082-822-8069
Nakano Branch Office（3-20-9 Nakano, Aki-ku）
Tel: 082-893-2121
Ato Branch Office（6257-2 Ato-cho, Aki-ku）
Tel: 082-856-0211
Yano Branch Office（5-7-18 Yano-higashi, Aki-ku）
Tel: 082-888-1112
Saeki Ward Office（2-5-28 Kairoen, Saeki-ku）
Tel: 082-245-2111・Fax: 082-923-5098
Yuki Branch Office（166 Oaza Wada, Yuki-cho, Saeki-ku）
Tel: 0829-83-0111 / Fax: 0829-83-1129
Local Ward Offices
Naka Ward (730-8565 4-1-1 Ote-machi)
Architecture Division
Consultations about municipal housing
Tel: 082-504-2578
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-504-2109
Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-504-2569
● Disabilities: 082-504-2588
● Elderly-related: 082-504-2570
● Long-term care: 082-504-2478
National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-504-2555
● Pension: 082-504-2556
Family and Health Services Division
Public Welfare
Public Assistance Section I: 082-504-2571 / Public Assistance Section II: 082-504-2688
Public Assistance Section III: 082-504-2572 / Public Assistance Section IV: 082-504-2689
Public Assistance Section V: 082-504-2331 / Public Assistance Section VI: 082-504-2334
Public Assistance Section VII: 082-504-2443 / Public Assistance Section VIII: 082-504-2333
Higashi Ward (732-8510 9-34 Higashi- kaniya-cho)
Architecture Division
Consultations about municipal housing
Tel: 082-568-7744
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-568-7731
Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-568-7733
● Disabilities: 082-568-7734
● Elderly-related: 082-568-7730
● Long-term care: 82-568-7732
National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-568-7711
● Pension: 082-568-7712
Family and Health Services Division
Public Welfare
Public Assistance Section I: 082-568-7726 / Public Assistance Section II: 082-568-7727
Public Assistance Section III: 082-568-7728
Minami Ward (734-8523 1-4-46 Minami-machi)
Architecture Division
Consultations about municipal housing
Tel: 082-250-8959
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-250-4133
Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-250-4131
● Disabilities: 082-250-4132
● Elderly-related: 082-250-4107
● Long-term care: 082-250-4138
National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-250-8941
● Pension: 082-250-8944
Family and Health Services Division
Public Welfare
Public Assistance Section I: 082-250-4104 / Public Assistance Section II: 082-250-4105
Public Assistance Section III: 082-250-4141 / Public Assistance Section IV: 082-250-4155
Nishi Ward (733-8535 2-24-1 Fukushima-cho)
Architecture Division
Consultations about municipal housing
Tel: 082-532-0949
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-294-6384
Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-294-6342
● Disabilities: 082-294-6346
● Elderly-related: 082-294-6218
● Long-term care: 082-294-6585
National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-532-0933
● Pension: 082-532-0935
Family and Health Services Division
Public Welfare
Public Assistance Section I: 082-294-6117 / Public Assistance Section II: 082-294-6119
Public Assistance Section III: 082-294-6583 / Public Assistance Section IV: 082-294-6069
Public Assistance Section V: 082-294-6135
Asaminami Ward (731-0194 1-38-13 Nakasu)
Architecture Division
Consultations about municipal housing
Tel: 082-831-4954
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-831-4944
Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-831-4945
● Disabilities: 082-831-4946
● Elderly-related: 082-831-4941
● Long-term care: 082-831-4943
National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-831-4929
● Pension: 082-831-4931
Family and Health Services Division
Public Welfare
Public Assistance Section I: 082-831-4940 / Public Assistance Section II: 082-831-5010
Public Assistance Section III: 082-831-4973
Asakita Ward (731-0221 3-19-22 Kabe)
Architecture Division
Consultations about municipal housing
Tel: 082-819-3937
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-819-0616
Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-819-0605
● Disabilities: 082-819-0608
● Elderly-related: 082-819-0621
● Long-term care: 082-819-0585
National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-819-3909
● Pension: 082-819-3910
Family and Health Services Division
Public Welfare
Public Assistance Section I: 082-819-0576 / Public Assistance Section II: 082-819-0620
Public Assistance Section III: 082-819-0614
Aki Ward (736-8555 3-2-16 Funakoshi-minami)
Architecture Division
Consultations about municipal housing
Tel: 082-821-4928
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-821-1707
Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-821-2813
● Disabilities: 082-821-2816
● Elderly-related: 082-821-2808
● Long-term care: 082-821-2823
National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance, Pension: 082-821-4910
Family and Health Services Division
Public Welfare
Public Assistance Section I: 082-821-2806 / Public Assistance Section II: 082-821-2806
Saeki Ward (731-5195 1-4-5 Kairoen)
Architecture Division
Consultations about municipal housing
Tel: 082-943-9744
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-943-9575
Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-943-9732
● Disabilities: 082-943-9769
● Elderly-related: 082-943-9729
● Long-term care: 082-943-9730
National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-943-9712
● Pension: 082-943-9713
Family and Health Services Division
Public Welfare
Public Assistance Section I: 082-943-9726 / Public Assistance Section II: 082-943-9764
Municipal Tax Office (Municipal Resident Tax Sections, Land Tax Sections and Building Tax Sections), Tax Rooms
Central Municipal Tax Office (Inside Naka Ward Office)
Municipal Resident Tax Section
Tel: 082-504-2564 (Naka Ward jurisdiction)
Tel: 082-504-2751 (Minami Ward jurisdiction)
Land Tax Section
Tel: 082-504-2565 (Naka Ward and Minami Ward jurisdiction)
Building Tax Section
Tel: 082-504-2566 (Naka Ward and Minami Ward jurisdiction)
Eastern Municipal Tax Office (Inside Higashi Ward Office)
Municipal Resident Tax Section
Tel: 082-568-7719 (Higashi Ward and Aki Ward jurisdictions)
Land Tax Section
Tel: 082-568-7720 (Higashi Ward and Aki Ward jurisdictions)
Building Tax Section
Tel: 082-568-7721 (Higashi Ward and Aki Ward jurisdictions)
Western Municipal Tax Office (Inside Nishi Ward Office)
Municipal Resident Tax Section
Tel: 082-532-0942 (Nishi Ward jurisdiction)
Tel: 082-532-1012 (Saeki Ward jurisdiction)
Land Tax Section
Tel: 082-532-0943 (Nishi Ward jurisdiction)
Tel: 082-532-1014 (Saeki Ward jurisdiction)
Building Tax Section
Tel: 082-532-0944 (Nishi Ward jurisdiction)
Tel: 082-532-1015 (Saeki Ward jurisdiction)
Northern Municipal Tax Office (Inside Asaminami Ward Office)
Municipal Resident Tax Section
Tel: 082-831-4935 (Asaminami Ward jurisdiction)
Tel: 082-831-5016 (Asakita Ward jurisdiction)
Land Tax Section
Tel: 082-831-4937 (Asaminami Ward jurisdiction (Gion and Numata))
Tel: 082-831-4938 (Asakita Ward jurisdiction (Shiraki, Koyo and Kabe))
Tel: 082-831-5019 (Asaminami Ward jurisdiction (Sato and Yasufuruichi)), (Asakita Ward jurisdiction (Asa))
Building Tax Section
Tel: 082-831-4936 (Asaminami Ward jurisdiction (Yasufuruichi, Gion, and Numata))
Tel: 082-831-5023 (Asaminami Ward (Sato) and Asakita Ward jurisdictions)
Tax Rooms
Minami Tax Room (Inside Minami Ward Office)
Tel: 082-250-8946
Aki Tax Room (Inside Aki Ward Office)
Tel: 082-821-4913
Saeki Tax Room (Inside Saeki Ward Office)
Tel: 082-943-9716
Asakita Tax Room (Inside Asakita Ward Office)
Tel: 082-819-3913
Payment Departments (Consultations about the collection of Residents Tax, etc.)
Naka Ward Collections Division I
Tel: 082-504-0131/ 082-504-0134 E-mail: tyoshu1@city.hiroshima.lg.jp Fax: 082-249-3901
Higashi Ward Collections Division II
Tel: 082-504-0321 E-mail: tyoshu3@city.hiroshima.lg.jp Fax: 082-249-3901
Minami Ward Collections Division I
Tel: 082-504-0132 / 082-504-0133 E-mail: tyoshu1@city.hiroshima.lg.jp Fax: 082-249-3901
Nishi Ward Collections Division II
Tel: 082-504-0211 / 082-504-0212 / 082-504-0214 E-mail: tyoshu2@city.hiroshima.lg.jp Fax: 082-249-3901
Asaminami Ward Collections Division IV
Tel: 082-504-0411 / 082-504-0412 E-mail: tyoshu4@city.hiroshima.lg.jp Fax: 082-249-3901
Asakita Ward Collections Division IV
Tel: 082-504-0413 / 082-504-0414 E-mail: tyoshu4@city.hiroshima.lg.jp Fax: 082-249-3901
Aki Ward Collections Division III
Tel: 082-504-0322 E-mail: tyoshu3@city.hiroshima.lg.jp Fax: 082-249-3901
Saeki Ward Collections Division II
Tel: 082-504-0213 E-mail: tyoshu2@city.hiroshima.lg.jp Fax: 082-249-3901
Outside Hiroshima City Collections Division III
Tel: 082-504-0323 / 082-504-0324 E-mail: tyoshu3@city.hiroshima.lg.jp Fax: 082-249-3901
All Areas (Large-sum Tax Delinquency) Special Delinquent Payment Division
Tel: 082-504-2128 E-mail: tokutai@city.hiroshima.lg.jp Fax: 082-249-3901
Waterworks Bureau Service Stations
Naka Ward, Higashi Ward, Minami Ward, Nishi Ward
Chuo Service Station Naka Branch office（9-32 Moto-machi, Naka-ku）
Tel: 082-221-5522 / Fax: 082-511-6925
Asaminami Ward
Asaminami Service Station（1-33-14 Furuichi, Asaminami-ku）
Tel: 082-831-4565 / Fax: 082-877-0679
Asakita Ward
Asakita Service Station（4-13-13 Kabe, Asakita-ku）
Tel: 082-819-3958 / Fax: 082-814-8859
Aki Ward
Aki Service Station（3-4-36 Funakoshi-minami, Aki-ku）
Tel: 082-821-4949 / Fax: 082-823-6624
Saeki Ward
Saeki Service Station（2-11-41 Kairoen, Saeki-ku）
Tel: 082-923-4121 / Fax: 082-922-6985
Sanitation Offices
Naka Sanitation Office (1-5-1 Minami-yoshijima, Naka-ku)
Tel: 082-241-0779
Minami Sanitation Office (1-5-1 Minami-yoshijima, Naka-ku)
Tel: 082-286-9790
Nishi Sanitation Office (7-7-1 Shoko-center, Nishi-ku)
Tel: 082-277-6404
Asaminami Sanitation Office (4-4013-1 Tomo-kita, Asaminami-ku)
Tel: 082-848-3320
Asakita Sanitation Office (1471-8 Oaza Nakashima, Kabe-cho, Asakita-ku)
Tel: 082-814-7884
Aki Sanitation Office (2-3-18 Yano-shin-machi, Aki-ku)
Tel: 082-884-0322
Saeki Sanitation Office (1-4-48 Kairoen, Saeki-ku)
Tel: 082-922-9211
Fire Services Bureau and Fire Stations
Hiroshima City Fire Services Bureau (5-20-12 Ote-machi, Naka-ku)
Tel: 082-246-8211 / Fax: 082-246-8211
Hiroshima City Naka Fire Station (5-20-12 Ote-machi, Naka-ku)
Tel: 082-541-2700 / Fax: 082-542-7720
Hiroshima City Higashi Fire Station (2-12-6 Hikari-machi, Higashi-ku)
Tel: 082-263-8401 / Fax: 082-263-7489
Hiroshima City Minami Fire Station (2-5-14 Matoba-cho, Minami-ku)
Tel: 082-261-5181 / Fax: 082-261-5191
Hiroshima City Nishi Fire Station (43-10 Miyako-machi, Nishi-ku)
Tel: 082-232-0381 / Fax: 082-232-3293
Hiroshima City Asaminami Fire Station (1-10-3 Midorii, Asaminami-ku)
Tel: 082-877-4101 / Fax: 082-877-9462
Hiroshima City Asakita Fire Station (4-26-13 Kabe-minami, Asakita-ku)
Tel: 082-814-4795 / Fax: 082-814-9931
Hiroshima City Aki Fire Station (3-12 Horikawa-machi, Kaita-cho, Aki-gun)
Tel: 082-822-4349 / Fax: 082-822-9119
Hiroshima City Saeki Fire Station (7-25-18 Itsukaichi-chuo, Saeki-ku)
Tel: 082-921-2235 / Fax: 082-921-5336
3. Foreign Diplomatic Offices and International Organizations
Consulate-General of the Republic of Korea in Hiroshima
Address: Consulate-General of the Republic of Korea in Hiroshima
Tel: 082-505-2100
Royal Danish Honorary Consulate in Hiroshima
Address: 7-1 Hondori, Naka-ku Andersen Group
Tel: 082-247-9225
Honorary Consulate of France in Hiroshima
Address: 6-30, Naka-machi, Naka-ku Hiro Tele Plaza 6F
Tel: 082-569-5450
Honorary Consulate of the Republic of Austria
Address: 19-2 Hakushima-kita-machi, Naka-ku Hiroshima Home Television Co. Ltd
Tel: 082-221-4964
Honorary Consulate of Canada in Hiroshima
Address: 5-37-1, Gion, Asaminami-ku Hiroshima University of Economics
Tel: 082-875-7530
Honorary Consulate of the Federative Republic of Brazil in Hiroshima
Address: 1-5-24, Ozu, Minami-ku Tanaka Electric Industries Co., Ltd.
Tel: 082-567-5597
Honorary Consulate of the United Mexican States
Address: 3-1, Shinchi, Fuchu Town, Aki-gun MAZDA Motor Corporation
Tel: 082-565-2834
United Nations Institute for Training and Research (UNITAR) Hiroshima Office
Address: 3-25 Nakajima-cho, Naka-ku Nippon Life Heiwakoen Bldg 8F
Tel: 082-236-3808
Office of Thai Trade Representative, Hiroshima
Address: 3-7-47 Senda-machi, Naka-ku Hiroshima Prefectural Information Plaza 5F
Tel: 082-505-2100
4. Other Information
The City of Hiroshima Official Website and foreign language websites
1. Official City of Hiroshima Website
The City of Hiroshima website not only has a Japanese version, but also pages in English, Korean, Chinese, Portuguese, Spanish, Filipino, and Vietnamese.
You can also use the automatic translation function (a private-sector translation service) to translate the Japanese website into English, Korean, Chinese, Portuguese, Spanish, Filipino, or Vietnamese. However, please be aware that the resulting translation is not always accurate. We offer simplified Japanese (やさしいにほんご) for those who are not yet used to Japanese.
https://www.city.hiroshima.lg.jp/site/yasashii/
2. Hiroshima Peace Culture Foundation’s For International Residents
Provides information for international residents about life in Japan, disaster information, international events, and more. Available in simplified Japanese (やさしいにほんご), English, Spanish, Chinese, Korean, Filipino, Vietnamese, and Portuguese.
https://h-ircd.jp/en/guide-en.html
3. Multilingual Living Guide (Council of Local Authorities for International Relations)
Provides international residents with essential information about life in Japan. Available in English, Chinese, Korean, Portuguese, Spanish, German, French, Vietnamese, Indonesian, Tagalog, Thai, Russian, Burmese, and simplified Japanese (やさしいにほんご).
http://www.clair.or.jp/tagengo/index.html
4. Medical Information Network (Navi):Iryō Jōhō Netto
This site has information in English on matters such as healthcare during national holidays, weekends, and afterhours.
You can search for hospitals and clinics providing foreign language services.
https://www.iryou.teikyouseido.mhlw.go.jp/znk-web/juminkanja/S2300/initialize
5. Start Hiroshima!
Thirteen informative videos about life in Hiroshima for international residents in Japanese. English, Chinese, Korean and Vietnamese subtitles are available.
https://www.youtube.com/channel/UCZuk9nZf0COsZyJxHg2YBLA
6. Immigration Services Agency’s
● A Daily Life Support Portal For Foreign Nationals
Provides essential information about life in Japan. Available languages include Chinese (traditional and simplified), Korean, Indonesian, Spanish, Thai, Mongolian, Tagalog, Portuguese, Vietnamese, Burmese, Nepali, and Khmer.
https://www.moj.go.jp/isa/support/portal/
● Guidebook on Living and Working
Supervised by the Immigration Services Agency, this guidebook provides information for foreign residents to live safely and securely in Japan. It is available in Japanese, English, Chinese, Korean, Spanish, Portuguese, Vietnamese, Nepali, Thai, Indonesian, Burmese, Khmer, Filipino, Mongolian, Turkish, and Ukrainian.
https://www. moj.go.jp/isa/guidebook_all.html
7. Hiroshima’s Official Tourism App: Dive! Hiroshima
Provides tourist information about Hiroshima Prefecture and surrounding areas. Available in English, Korean, Chinese (traditional/simplified), French, German, and Thai.
https://dive-hiroshima.com/
