Places to Get Useful Advice and Information

3. Foreign Diplomatic Offices and International Organizations

1. Consultation Services

A variety of consultation services are provided by foreign language speaking staff for those who are not confident in their Japanese abilities.

Volunteer interpreters are on hand when you need help regarding paperwork, procedures, or during consultations at government offices, such as local ward offices. You need to request an interpreter (free of charge) through government offices.

Inquiries: City Diversity & Inclusion Division, Hiroshima Peace Culture Foundation // Tel: 082-242-8879

Note: Unless otherwise stated, services are only available in Japanese.

🔸 All aspects of daily life
Hiroshima City & Aki County International Resident Consultation Service
Address: 1-5 Nakajima-cho, Naka-ku International Conference Center Hiroshima
Tel: 082-241-5010 / Fax: 082-242-7452 / Email: soudan@pcf.city.hiroshima.jp
Office Hours, Languages (etc.)
Mon to Fri
9 am – 4 pm (Except for national holidays, August 6 and December 29 – January 3)
Languages available
Chinese, Spanish, Portuguese, Vietnamese, English and Filipino-speaking staff (Other languages available with the help of volunteer interpreters and translation computer tablets.)
● Consultation services with Immigration Services Agency staff available on the 2nd Friday of every month from 1:30 pm – 4 pm (reservations necessary)

■ Aki Ward Office Consultation Service
Address: 3-4-36 Funakoshi-minami, Aki-ku, Community Coordination Division Aki Ward Office 2F
Office Hours, Languages (etc.)
2nd Wed (Portuguese)
3rd Thurs (Spanish)
10:15 am – 12:30 pm; 1:30 pm – 4 pm

■ Moto-machi Management Office Consultation Service
Address: 19-5 Moto-machi Naka-ku Moto-machi Management Office
Office Hours, Languages (etc.)
2nd Tues (Chinese)
10:15 am – 12:30 pm; 1:30 pm – 4 pm

🔸 Visa status / Social security / Working conditions / Legal advice / Human rights / Daily life
Hiroshima International Center Consultation Service for Foreign Residents
Address: 8-18 Naka-machi, Naka-ku, Hiroshima Crystal Plaza 6F
Toll-free number for consultations Tel: 0120-783-806
Office Hours, Languages (etc.)
[Consultations about daily life]
Mon to Fri 10 am – 12 pm; 1 pm – 7 pm
Sat 9:30 am – 12 pm; 1 pm – 6 pm

[Consultations about visa status, social security, working conditions, etc.]
Thurs, Sat 10 am – 12 pm; 1 pm – 4 pm
*4th Thurs 2 pm – 7 pm
Do note that the period between 12 pm to 1 pm will be open to reservations made up until the previous day (excludes 4th Thurs). (Except for national holidays, and December 28 – January 4)
Languages available
English, Chinese, Vietnamese, Korean, Tagalog, Portuguese, Indonesian, Thai, Spanish, and Nepali (Interpretation services also available via telephone)

🔸 Visas / Residence status / Permanent residence / Naturalization / International marriage, etc.
Immigration Services Agency Immigration Information Center
Tel: 0570-01-3904 / 03-5796-7112
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5:15 pm
Languages available English, Korean, Chinese, Spanish, and others

Visa Support Center Hiroshima
Address: 8-26 Kami-hatchobori, Naka-ku Maple Hatchobori #803
Tel: 082-223-5581
Office Hours, Languages (etc.)
Mon, Tues, Wed, Fri
10 am – 5 pm
Reservations necessary

🔸 Human rights
Ministry of Justice Foreign-language Human Rights Hotline
Tel: 0570-09-0911
Office Hours, Languages (etc.)
Mon to Fri / 9 am – 5 pm (Except national holidays, and December 29 – January 3)
Languages available English, Chinese, Korean, Filipino, Portuguese, Vietnamese, Nepali, Spanish, Indonesian, and Thai

🔸 Labor conditions
Hiroshima Foreign Workers Labor Conditions Consultation Service (Hiroshima Labor Bureau Inspection Division)
Address: 6-30 Kami-hatchobori, Naka-ku Joint Government Building No. 2, 5F
Tel: 082-221-9242
Office Hours, Languages (etc.)
9 am – 12 pm; 1 pm – 4:30 pm (Except national holidays, and December 29 – January 3)
Interpretation: Portuguese and Spanish (Mon, Tues, Thurs, Fri) Chinese (Fri)

Hiroshima Central Foreign Workers Labor Conditions Consultation Service (Hiroshima Central Labor Standards Inspection Office)
Address: 6-30 Kami-hatchobori, Naka-ku Joint Government Building No. 2, 1F
Tel: 082-221-2460
Office Hours, Languages (etc.)
9:30 am – 12 pm; 1 pm – 5 pm (Except national holidays, and December 29 – January 3)
Interpretation: Vietnamese (Tues)

🔸 Employment
Hiroshima Foreign Residents Employment Service Office
Address: 8-2 Kami-hatchobori, Naka-ku (Hello Work Hiroshima Office)
Tel: 082-511-1181
Office Hours, Languages (etc.)
8:30 am – 12 pm; 1 pm – 5:15 pm (Except national holidays, and December 29 – January 3)
Languages available
Spanish and Portuguese (Mon, Wed)
Chinese (Mon to Fri)
English (Fri)
Interpretation: 10 am – 4 pm Spanish, Portuguese, Chinese and English

Hello Work Hiroshima Higashi
Address: 13-7 Hikarigaoka, Higashi-ku
Tel: 082-264-8609
Office Hours, Languages (etc.)
8:30 am – 12 pm; 1 pm – 5:15 pm (Except national holidays, and December 29 – January 3)
Languages available
Spanish (Mon, Wed, and Thurs)
Portuguese (Mon to Fri)
English (Mon, Wed, and Thurs)
Interpretation: 9 am – 5 pm Spanish, Portuguese and English

🔸 Opinions / comments about municipal government / Problems in your daily life / Traffic accidents
Hiroshima City Citizens Consultation Center
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 1F)
Tel: 082-504-2120
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3)

🔸 General administrative paperwork and procedures
Ministry of Internal Affairs and Communications Administrative Counselling Center Kikumimi
Address: 6-30 Kami-Hatchobori, Naka-ku Joint Government Building No. 4, 13F
Tel: 0570-090110 (Nationwide)
Tel: 082-222-1100 (Hiroshima)
Email: kikumimi.japan@ soumu.go.jp (English only)
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5:15 pm (Except for national holidays and December 29 – January 3
Consultations via handheld translation devices
Accepts consultations in English via email

🔸 Domestic violence by a spouse or partner
Spousal Domestic Violence Counseling and Support Center
Tel: 082-504-2412
Office Hours, Languages (etc.)
Mon to Fri
10 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3)
Female consultation staff are on hand

Telephone Consultation Service During Holidays
Tel: 082-252-5578
Office Hours, Languages (etc.)
Sat, Sun, national holidays, and August 6
10 am – 5 pm (Except for December 29 – January 3)

🔸 Victims of violence
Hiroshima City Violence Consultation Center
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 12F)
Tel: 082-504-2710Fax: 082-504-2712
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5 pm (Except for national holidays, August 6, and December 29 – January 3)
Life safety consultation staff are on hand

🔸 Support for victims of crime, etc
Hiroshima City General Consultation Service for Victims of Crime
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 12F)
Tel: 082-504-2722
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5:15 pm (Except for national holidays, August 6, and December 29 – January 3)

🔸 All aspects of medical care
Hiroshima City Healthcare Safety Support Center
Address: 1-6-34 Kokutaiji-machi, Naka-ku (Hiroshima City Hall main building 13F)
Tel: 082-504-2051 / Fax: 082-504-2258
Office Hours, Languages (etc.)
Mon to Fri
9 am – 3 pm (Except for national holidays, August 6, and December 29 – January 3)

🔸 Emergencies
Hiroshima Region Urban Area Emergency Consultation Center
Tel: #7119 or 082-246-2000
Office Hours, Languages (etc.)
24 hours

🔸 Emergencies (Children)
Child Emergency Telephone Consultations
Tel: #8000 or 082-505-1399
Office Hours, Languages (etc.)
Everyday 7 pm – 8 am (overnight)

🔸 Consumer problems (door-to-door sales, etc) / Loan problems
Hiroshima City Consumer Affairs Center
Address: 6-27 Moto-machi, Naka-ku AQ’A Hiroshima Center City 8F
Tel: 082-225-3300
Consumer Hotline: 188 / Fax: 082-221-6282
Office Hours, Languages (etc.)
10 am – 7 pm (Except for Tues and December 29 – January 3)
Consumer issues consultation staff are on hand
Speech translation app available in 11 languages

🔸 Mental health
Hiroshima City Mental Health and Welfare Center
Address: 11-27 Fujimi-cho, Naka-ku (Hiroshima City Public Health Center 4F)
Tel: 082-245-7731
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5:15 pm (Except for national holidays, August 6, December 29 – January 3)
Run with the help of volunteer interpreters

🔸 Childbirth / Pregnancy / Parenting / Health etc.
Local ward office Public Health Departments
Office Hours, Languages (etc.)
Mon to Fri
8:30 am – 5:15 pm (Except for national holidays, August 6, December 29 – January 3)

🔸 Truancy / Reclusive behavior / Studying/careers
Hiroshima City Youth Counselling Center (Youth consultation)
Tel: 082-242-2117
Office Hours, Languages (etc.)
Mon to Sat
9 am – 5 pm (Except for national holidays, August 6, December 29 – January 3)
*Only available in Japanese

🔸 Bullying among children / Children in crisis
Hiroshima City Youth Counselling Center (Bullying Emergency Hotline)
Tel: 082-242-2110
Office Hours, Languages (etc.)
24 hours *Only available in Japanese

2. Municipal Organizations

City Hall, Local ward offices and Branch Offices

When you phone a local ward office, they will connect you to the appropriate division.

● Hiroshima City Hall (1-6-34 Kokutaiji-machi, Naka-ku)
Tel: 082-245-2111

● Naka Ward Office（1-4-21 Kokutaiji-machi, Naka-ku）
Tel: 082-245-2111 / Fax: 082-541-3835

● Higashi Ward Office（9-38 Higashi-kamiya-cho, Higashi-ku）
Tel: 082-245-2111 / Fax: 082-262-6986

● Nukushina Branch Office（5-1-18 Nukushina, Higashi-ku）
Tel: 082-289-2000

● Minami Ward Office（1-5-44 Minami-machi, Minami-ku）
Tel: 082-245-2111 / Fax: 082-252-7179

● Ninoshima Branch Office（752-74 Aza Yajita, Ninoshima, Minami-ku）
Tel: 082-259-2511

● Nishi Ward Office（2-2-1 Fukushima-cho, Nishi-ku）
Tel: 082-245-2111 / Fax: 082-232-9783

● Asaminami Ward Office（1-33-14 Furuichi, Asaminami-ku）
Tel: 082-245-2111 / Fax: 082-877-2299

● Sato Branch Office（6-29-28 Midorii, Asaminami-ku）
Tel: 082-877-1311

● Gion Branch Office（2-48-7 Gion, Asaminami-ku）
Tel: 082-874-3311

● Numata Branch Office（7-64-8 Tomo-higashi, Asaminami-ku　located in the Numata joint government buildings）
Tel: 082-848-1111

● Asakita Ward Office（4-13-13 Kabe, Asakita-ku）
Tel: 082-245-2111 / Fax: 082-815-3906

● Shiraki Branch Office（2391-4 Oaza Akiyama, Shiraki-cho, Asakita-ku）
Tel: 082-828-1211

● Koyo Branch Office（5-13-7 Fukawa, Asakita-ku）
Tel: 082-842-1121

● Asa Branch Office（3052-1 Oaza Imuro, Asa-cho, Asakita-ku）
Tel: 082-835-1111

● Aki Ward Office（3-4-36 Funakoshi-minami, Aki-ku）
Tel: 082-245-2111 / Fax: 082-822-8069

● Nakano Branch Office（3-20-9 Nakano, Aki-ku）
Tel: 082-893-2121

● Ato Branch Office（6257-2 Ato-cho, Aki-ku）
Tel: 082-856-0211

● Yano Branch Office（5-7-18 Yano-higashi, Aki-ku）
Tel: 082-888-1112

● Saeki Ward Office（2-5-28 Kairoen, Saeki-ku）
Tel: 082-245-2111・Fax: 082-923-5098

● Yuki Branch Office（166 Oaza Wada, Yuki-cho, Saeki-ku）
Tel: 0829-83-0111 / Fax: 0829-83-1129

Waterworks Bureau Service Stations

● Naka Ward
　Chuo Service Station　Naka Branch office（9-32 Moto-machi, Naka-ku）
　Tel: 082-221-5522 / Fax: 082-511-6925

● Higashi Ward
　Chuo Service Station　Higashi Branch office（9-32 Moto-machi, Naka-ku）
　Tel: 082-511-6922 / Fax: 082-511-6925

● Minami Ward
　Chuo Service Station　Minami Branch office（9-32 Moto-machi, Naka-ku）
　Tel: 082-511-6933 / Fax: 082-221-3060

● Nishi Ward
　Chuo Service Station　Nishi Branch office（9-32 Moto-machi, Naka-ku）
　Tel: 082-511-6944 / Fax: 082-221-3060

● Asaminami Ward
　Asaminami Service Station（1-33-14 Furuichi, Asaminami-ku）
　Tel: 082-831-4565 / Fax: 082-877-0679

● Asakita Ward
　Asakita Service Station（4-13-13 Kabe, Asakita-ku）
　Tel: 082-819-3958 / Fax: 082-814-8859

● Aki Ward
　Aki Service Station（3-4-36 Funakoshi-minami, Aki-ku）
　Tel: 082-821-4949 / Fax: 082-823-6624

● Saeki Ward
　Saeki Service Station（2-11-41 Kairoen, Saeki-ku）
　Tel: 082-923-4121 / Fax: 082-922-6985

Sanitation Offices

● Naka Sanitation Office (1-5-1 Minami-yoshijima, Naka-ku)
Tel: 082-241-0779

● Minami Sanitation Office (3-17-2 Shinonome, Minami-ku)
Tel: 082-286-9790

● Nishi Sanitation Office (7-7-1 Shoko-center, Nishi-ku)
Tel: 082-277-6404

● Asaminami Sanitation Office (4-4013-1 Tomo-kita, Asaminami-ku)
Tel: 082-848-3320

● Asakita Sanitation Office (1471-8 Oaza Nakashima, Kabe-cho, Asakita-ku)
Tel: 082-814-7884

● Aki Sanitation Office (2-3-18 Yano-shin-machi, Aki-ku)
Tel: 082-884-0322

● Saeki Sanitation Office (1-4-48 Kairoen, Saeki-ku)
Tel: 082-922-9211

Municipal Tax Office Municipal Resident Tax Sections, Tax Rooms

● Central Municipal Tax Office (Inside Naka Ward Office)
Tel: 082-504-2564 (Naka Ward jurisdiction)
Tel: 082-504-2751 (Minami Ward jurisdiction)

● Eastern Municipal Tax Office (Inside Higashi Ward Office)
Tel: 082-568-7719 (Higashi Ward and Aki Ward jurisdictions)

● Western Municipal Tax Office (Inside Nishi Ward Office)
Tel: 082-532-0942 (Nishi Ward jurisdiction)
Tel: 082-532-1012 (Saeki Ward jurisdiction)

● Northern Municipal Tax Office (Inside Asaminami Ward Office)
Tel: 082-831-4935 (Asaminami Ward jurisdiction)
Tel: 082-831-5016 (Asakita Ward jurisdiction)

● Minami Tax Room (Inside Minami Ward Office)
Tel: 082-250-8946

● Aki Tax Room (Inside Aki Ward Office)
Tel: 082-821-4913

● Saeki Tax Room (Inside Saeki Ward Office)
Tel: 082-943-9716

● Asakita Tax Room (Inside Asakita Ward Office)
Tel: 082-819-3913

Payment Departments (Consultations about the collection of Residents Tax, etc.)

● Naka Ward Collections Division I
Tel: 082-504-0131/ 082-504-0134 E-mail: tyoshu1@city.hiroshima.lg.jp Fax: 082-249-3901

● Higashi Ward Collections Division II
Tel: 082-504-0321 E-mail: tyoshu3@city.hiroshima.lg.jp Fax: 082-249-3901

● Minami Ward Collections Division I
Tel: 082-504-0132 / 082-504-0133 E-mail: tyoshu1@city.hiroshima.lg.jp Fax: 082-249-3901

● Nishi Ward Collections Division II
Tel: 082-504-0211 / 082-504-0212 / 082-504-0214 E-mail: tyoshu2@city.hiroshima.lg.jp Fax: 082-249-3901

● Asaminami Ward Collections Division IV
Tel: 082-504-0411 / 082-504-0412 E-mail: tyoshu4@city.hiroshima.lg.jp Fax: 082-249-3901

● Asakita Ward Collections Division IV
Tel: 082-504-0413 / 082-504-0414 E-mail: tyoshu4@city.hiroshima.lg.jp Fax: 082-249-3901

● Aki Ward Collections Division III
Tel: 082-504-0322 E-mail: tyoshu3@city.hiroshima.lg.jp Fax: 082-249-3901

● Saeki Ward Collections Division II
Tel: 082-504-0213 E-mail: tyoshu2@city.hiroshima.lg.jp Fax: 082-249-3901

● Outside Hiroshima City Collections Division III
Tel: 082-504-0323 / 082-504-0324 E-mail: tyoshu3@city.hiroshima.lg.jp Fax: 082-249-3901

● All Areas (Large-sum Tax Delinquency) Special Delinquent Payment Division
Tel: 082-504-2128 E-mail: tokutai@city.hiroshima.lg.jp Fax: 082-249-3901

Local ward office Public Health Departments (Consultations about health and welfare)

🔸 Naka Ward (730-8565 4-1-1 Ote-machi)
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-504-2109

Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-504-2569
● Disabilities: 082-504-2588
● Elderly-related: 082-504-2570
● Long-term care: 082-504-2478

National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-504-2555
● Pension: 082-504-2556

Family and Health Services Division
Public Welfare
082-504-2571 / 082-504-2688 / 082-504-2572 / 082-504-2689 /
082-504-2331 /082-504-2334 / 082-504-2443 / 082-504-2333

🔸 Higashi Ward (732-8510 9-34 Higashi- kaniya-cho)
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-568-7731

Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-568-7733
● Disabilities: 082-568-7734
● Elderly-related: 082-568-7730
● Long-term care: 82-568-7732

National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-568-7711
● Pension: 082-568-7712

Family and Health Services Division
Public Welfare
082-568-7726 / 082-568-7727 / 082-568-7728

🔸 Minami Ward (734-8523 1-4-46 Minami-machi)
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-250-4133

Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-250-4131
● Disabilities: 082-250-4132
● Elderly-related: 082-250-4107
● Long-term care: 082-250-4138

National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-250-8941
● Pension: 082-250-8944

Family and Health Services Division
Public Welfare
082-250-4104 / 082-250-4105 / 082-250-4141 / 082-250-4149 / 082-250-4155

🔸 Nishi Ward (733-8535 2-24-1 Fukushima-cho)
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-294-6384

Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-294-6342
● Disabilities: 082-294-6346
● Elderly-related: 082-294-6218
● Long-term care: 082-294-6585

National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-532-0933
● Pension: 082-532-0935

Family and Health Services Division
Public Welfare
082-294-6117 / 082-294-6119 / 082-294-6583 / 082-294-6069 / 082-294-6135

🔸 Asaminami Ward (731-0194 1-38-13 Nakasu)
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-831-4944

Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-831-4945
● Disabilities: 082-831-4946
● Elderly-related: 082-831-4941
● Long-term care: 082-831-4943

National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-831-4929
● Pension: 082-831-4931

Family and Health Services Division
Public Welfare
082-831-4940 / 082-831-5010 / 082-831-4973

🔸 Asakita Ward (731-0221 3-19-22 Kabe)
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-819-0616

Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-819-0605
● Disabilities: 082-819-0608
● Elderly-related: 082-819-0621
● Long-term care: 082-819-0585

National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-819-3909
● Pension: 082-819-3910

Family and Health Services Division
Public Welfare
082-819-0576 / 082-819-0620

🔸 Aki Ward (736-8555 3-2-16 Funakoshi-minami)
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-821-1707

Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-821-2813
● Disabilities: 082-821-2816
● Elderly-related: 082-821-2808
● Long-term care: 082-821-2823

National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance, Pension: 082-821-4910

Family and Health Services Division
Public Welfare
082-821-2806

🔸 Saeki Ward (731-5195 1-4-5 Kairoen)
Mutual Community Support Division
Consultations about adult healthcare / Pregnancy, childbirth, parenting / Consultations about individuals under the age of 18
Tel: 082-943-9575

Welfare Division
Elderly medical care, welfare / Long-term care / Nursery schools / Child medical expenses / Child allowances
● Child-related: 082-943-9732
● Disabilities: 082-943-9769
● Elderly-related: 082-943-9729
● Long-term care: 082-943-9730

National Insurance and Pension Division
National Health Insurance / National Pension / High medical expenses
● Insurance: 082-943-9712
● Pension: 082-943-9713

Family and Health Services Division
Public Welfare
082-943-9726 / 082-943-9764

Fire Services Bureau and Fire Stations

● Hiroshima City Fire Services Bureau (5-20-12 Ote-machi, Naka-ku)
Tel: 082-246-8211 / Fax: 082-246-8211

● Hiroshima City Naka Fire Station (5-20-12 Ote-machi, Naka-ku)
Tel: 082-541-2700 / Fax: 082-542-7720

● Hiroshima City Higashi Fire Station (2-12-6 Hikari-machi, Higashi-ku)
Tel: 082-263-8401 / Fax: 082-263-7489

● Hiroshima City Minami Fire Station (2-5-14 Matoba-cho, Minami-ku)
Tel: 082-261-5181 / Fax: 082-261-5191

● Hiroshima City Nishi Fire Station (43-10 Miyako-machi, Nishi-ku)
Tel: 082-232-0381 / Fax: 082-232-3293

● Hiroshima City Asaminami Fire Station (1-10-3 Midorii, Asaminami-ku)
Tel: 082-877-4101 / Fax: 082-877-9462

● Hiroshima City Asakita Fire Station (4-26-13 Kabe-minami, Asakita-ku)
Tel: 082-814-4795 / Fax: 082-814-9931

● Hiroshima City Aki Fire Station (3-12 Horikawa-machi, Kaita-cho, Aki-gun)
Tel: 082-822-4349 / Fax: 082-822-9119

● Hiroshima City Saeki Fire Station (7-25-18 Itsukaichi-chuo, Saeki-ku)
Tel: 082-921-2235 / Fax: 082-921-5336

3. Foreign Diplomatic Offices and International Organizations

Consulate-General of the Republic of Korea in Hiroshima
Address: Consulate-General of the Republic of Korea in Hiroshima
Tel: 082-505-2100

Office of Thai Trade Representative, Hiroshima
Address: 3-7-47 Senda-machi, Naka-ku Hiroshima Prefectural Information Plaza 5F
Tel: 082-505-2100

United Nations Institute for Training and Research (UNITAR) Hiroshima Office
Address: 5-44 Moto-machi, Naka-ku Hiroshima Chamber of Commerce and Industry Bldg, 5F
Tel: 082-511-2424

4. Other Information

The City of Hiroshima Official Website and foreign language websites

1. Official City of Hiroshima Website
The City of Hiroshima website not only has a Japanese version, but also pages in English, Korean, Chinese, Portuguese, Spanish, Filipino, and Vietnamese.
You can also use the automatic translation function (a private-sector translation service) to translate the Japanese website into English, Korean, Chinese, Portuguese, Spanish, Filipino, or Vietnamese. However, please be aware that the resulting translation is not always accurate. We offer simplified Japanese (やさしいにほんご) for those who are not yet used to Japanese.
https://www.city.hiroshima.lg.jp/site/yasashii/

2. Hiroshima Peace Culture Foundation’s For International Residents
Provides information for international residents about life in Japan, disaster information, international events, and more. Available in English, Chinese, Portuguese, Spanish, Vietnamese, Filipino, and Korean.
https://h-ircd.jp/en/guide-en.html

3. Multilingual Living Guide (Council of Local Authorities for International Relations)
Provides international residents with essential information about life in Japan. Available in English, Chinese, Korean, Portuguese, Spanish, German, French, Vietnamese, Indonesian, Tagalog, Thai, Russian, Burmese, and simplified Japanese (やさしいにほんご).
http://www.clair.or.jp/tagengo/index.html

4. Emergency Medical Care Net Hiroshima: Kyūkyū Iryō Net Hiroshima (Hiroshima Prefecture Emergency Medical Information Network)
This site has information in English on matters such as healthcare during national holidays, weekends, and afterhours.
You can search for hospitals and clinics providing foreign language services.
http://www.qq.pref.hiroshima.jp

5. Start Hiroshima!
Thirteen informative videos about life in Hiroshima for international residents in Japanese. English, Chinese, Korean and Vietnamese subtitles are available.
https://www.youtube.com/channel/UCZuk9nZf0COsZyJxHg2YBLA

6. Immigration Services Agency’s A Daily Life Support Portal For Foreign Nationals
Provides essential information about life in Japan. Available languages include Japanese, English, Korean, Chinese, Portuguese, Spanish, Filipino, Vietnamese, Indonesian, Thai, Burmese, Mongolian, Nepali, and Khmer.
https://www.moj.go.jp/isa/support/portal/

7. Hiroshima’s Official Tourism App: Dive! Hiroshima
Provides tourist information about Hiroshima Prefecture and surrounding areas. Available in English, Korean, Chinese (traditional/simplified), French, German, and Thai.
https://dive-hiroshima.com/