Certification of Family Register Available at Any Municipal Government Offices
Until now you could only obtain your Certification of Family Register at the local government office where your domicile is filed; however, beginning March 1, 2024, the documents can be issued at any local government office. Even if you live or work in a city where your domicile is not filed, you can request the documents at your nearest local office.
Certificates you can obtain at the office where your domicile is not filed
● 戸籍全部事項証明書（Certificate of whole family register (certificate of all registered matters on family register // Koseki Zenbu Jikō Shōmeisho)
● 除籍全部事項証明書（謄本）(Certified Copy of Removed Family Register // Joseki Zenbu Jikō Shōmeisho)
Certificates you can only obtain at the office where your domicile is filed:
● The above certificates that have not been computerized yet are only issued by the office where your domicile is filed.
● 一部事項証明書 (Certificate of Partial Matters (family register, removals) // Ichibu Jikō Shōmeisho), 個人事項証明書等 (Certificate of Family Register Individual Matters (family register abstract // Kojin Jikō Shōmeisho) and others
Who can request for the certificates at the office where your domicile is not filed:
Beside yourself, your family members listed below are able to request for the certificates on your behalf:
- Spouse
- Parents
- Grandparents
- Children
- Grandchildren
Note:
– Your brothers or sisters are not able to request for the certificates on your behalf at the office where your domicile is not field.
– Application for the certificates by post cannot be accepted at the office where your domicile is not field.
Things you need to submit at the office with your application:
A photo identification issued by governmental institutions such as:
- My Number Card (hard plastic card)
- Residence Card (Zairyū Card)
- Driver’s license
- Passport
Reception desk information
Citizens Affairs Division (Shimin Ka) of your local ward office or branch office
Hours: Monday to Friday 8:30 am-5:15 pm
Closed: National holidays
Note: The Hiroshima City Citizens Services Office and your local liaison offices are not able to issue family register certificates.
Notes
If you have several registered domiciles, it will take more time to issue your documents.
Please keep this in mind if you are on a deadline.
Inquiries
Citizens Affairs Division (Shimin Ka) of your local ward office or branch office
| Ward | Tel | Ward | Tel |
| Naka Ward Office | 082-504-2551 | Asakita Ward Office | 082-819-3907 |
| Higashi Ward Office | 082-568-7708 | Shiraki Branch Office | 082-828-1211 |
| Nukushina Branch Office | 082-289-2000 | Koyo Branch Office | 082-842-1121 |
| Minami Ward Office | 082-250-8938 | Asa Branch Office | 082-835-1111 |
| Ninoshima Branch Office | 082-259-2511 | Aki Ward Office | 082-821-4908 |
| Nishi Ward Office | 082-532-0930 | Nakano Branch Office | 082-893-2121 |
| Asaminami Ward Office | 082-831-4928 | Ato Branch Office | 082-856-0211 |
| Satō Branch Office | 082-877-1311 | Yano Branch Office | 082-888-1112 |
| Gion Branch Office | 082-874-3311 | Saeki Ward Office | 082-943-9709 |
| Numata Branch Office | 082-848-1111 | Yuki Branch Office | 0829-83-0111 |
