COVID-19: Changes to government support for COVID-19 treatment (as of 5/8/2023)
Beginning on May 8, 2023, COVID-19 was downgraded and reclassified as a Class 5 Infectious Disease under the Infectious Disease Act. Below you can find information about what has changed after reclassification. For more information, please visit the Hiroshima City official website (▪Japanese ▪English). Please note that the following information is subject to change in the future.
Inquiries: Public Health Promotion Division (Kenkō Suishin Ka) Tel: 082-504-2622
🔹 Changes to medical and testing fees
| Item | After Reclassification to Class 5 (from 5/8) |
| Government support for outpatient treatment fees, hospitalization fees, testing fees |
Government support only for therapeutic drugs and a portion of hospitalization fees will continue until the end of September 2023. Other treatment fees will be paid by the patient under co-pay. For more information, please check the Hiroshima City website. |
| Government support for PCR testing fees |
Government support for testing fees will end |
🔹 Changes to services provided by medical institutions
| Item | After Reclassification to Class 5 (from 5/8) |
| Arranging hospitalization | As a rule, arrangements will be made between medical institutions (will be done in stages) |
| Recovery at lodgings (hotel quarantine) |
This service will be discontinued |
🔹 Changes to the support system for those recovering at home
| Item | After Reclassification to Class 5 (from 5/8) |
| Stay-at-home requests carried out by the government | The government’s stay-at-home request to infected people with the COVID-19 and close contact people will no longer be in effect |
| Health tracking and management carried out by the Hiroshima Prefecture Follow-up Center or local health center for registered patients |
This service will be discontinued |
| Providing home recovery sets and lending pulse oximeters |
This service will be discontinued |
| Patient transport from their homes to medical institutions | This service will be discontinued |
| Online medical center (Established by the prefectural government) |
This service will be discontinued |
🔹 Changes to consultation offices
| Item | After Reclassification to Class 5 (from 5/8) |
| Medical consultation for those with fever |
Call Center Tel: 082-241-4566 (Japanese) Hours: 24 hours |
| Consultations for those recovering at home | Consultation Center for Those Recovering at Home (health consults and general consults) Tel: 0570-000-510 (Japanese) Hours: 24 hours |
| Home/Lodgings Certificates | Only for people diagnosed with COVID-19 on or before May 7, 2023, this service is planned to be continued until the end of June 2023. Information Window Tel: 0570-090-005 (Japanese) Hours: 8:30 am-5:15 pm Monday to Friday (Closed on national holidays) |
| For those who are not sure whether they should call an ambulance |
Hiroshima Regional Urban Area Emergency Consultation Center Tel: #7119 or 082-246-2000 (Japanese) |
💠 If you are not confident in your Japanese, please contact the office below:
Hiroshima City & Aki County International Resident Consultation Service
Tel: 082-241-5010 Fax: 082-242-7452
Email: soudan@pcf.city.hiroshima.jp
Hours of operation: Monday to Friday 9 am-4 pm
Closed: Saturdays, Sundays, national holidays, August 6, December 29 to January 3
Available languages: Japanese, English, Chinese, Spanish, Portuguese, Vietnamese, Filipino
※ Filipino language is only available on Fridays, the 1st and 3rd Thursdays.
